Reblogging this as it have a few great ideas..I have sent 2 emails, no response as of yet..
At this stage, with no really helpful reply or action from Digital Theatre, I’m proposing that Richard Armitage fans make a concerted, signal-boosted effort to get @DigitalTheatre’s attention and action – through Twitter and Facebook. (Meanwhile, keep those emails going)
Many Richard Armitage fans, and probably other DT customers, have faced a frustrating time these past weeks trying to gain access to The Crucible on the DT website. it started with change in Terms of Service, and hasn’t ended yet. The solution DT is proposing is just sending us around in circles, receiving the same useless email responses, IT order tickets, inaccessibility to the site, and most frustratingly – notices that they’re closed over a holiday that ended over a week ago.
It appears that although they are claiming a backlog – not ONE customer has had success. in accessing The Crucible or even getting resubscribed to the site.
View original post 374 more words